Legal Policy

Refund & Cancellation Policy

Effective Date:
May 2, 2026

1Nature of Services

  • Branding Point offers customized services including branding, design, advertising, marketing, and web development.
  • Since these are customized and effort-based services, refund eligibility is limited.

2Advance Payments

  • All projects require an advance payment before initiation.
  • The advance confirms project booking and resource allocation.
  • Advance payments are generally non-refundable.

3Cancellation Policy

  • Before Work Starts: If cancelled before the project begins, a partial refund may be provided (minus administrative and consultation charges).
  • After Work Starts: Once work has started, no full refund will be provided. Refunds, if any, will be based on the work completed.

4Refund Eligibility

  • Work has not been started.
  • Project is canceled at an early stage.
  • Mutual agreement between client and Branding Point.

5Non-Refundable Cases

  • Work has been completed or delivered.
  • Client changes requirements after project start.
  • Delays caused by the client.
  • Dissatisfaction based on subjective preferences.
  • Services involving third-party costs (ads, tools, hosting, etc.).

6Milestone-Based Projects

  • Payments are linked to specific deliverables.
  • Refunds are only applicable to unused portions of the project.
  • Completed milestones are non-refundable.

7Revisions Policy

  • We provide revisions as per the agreed scope.
  • Additional revisions beyond scope may incur extra charges.
  • Refunds will not be issued due to revision disagreements.

8Processing of Refunds

  • Approved refunds will be processed within 7 to 10 business days.
  • Refunds will be issued using the original payment method.

9Chargebacks and Disputes

  • Clients are encouraged to contact us before initiating chargebacks.
  • Unauthorized chargebacks may result in service suspension and legal action.

10Contact Us

If you have any questions regarding refunds or cancellations, please contact us at brandingpoint01@gmail.com or call +91 9116419642.

11Acceptance of Policy

By purchasing or using our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

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